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When you click on the confirmation button to place your order, your details are immediately
encrypted. Once we have taken payment for your order, your credit card
details are deleted from our computer system.
Our payment site (http://payment.computerbookshops.com) uses industry-standard Secure Sockets Layer (SSL) technology
to provide encryption of personal information such as
your credit card details. In this way, information passed between your computer and our website cannot be read in the
unlikely event of someone intercepting it. Credit and debit card transactions are secure.
We will only accept orders using Secure Socket Layer (SSL) technology - this means you cannot inadvertently reveal your credit
card details by using an insecure connection. Microsoft Internet Explorer (3.0 and higher), Mozilla Firefox (1.0 and higher)
and Netscape Navigator (3.02 and higher) all support this secure connection. If for any reason this option has been disabled
on your browser, you will not be able to transact or login until you reset these options.
- For Netscape go to Communicator, Tools, Security Info, Navigator and tick 'Enable SSLv2' and 'Enable SSLv3' boxes
- For Internet Explorer go to Tools, Internet Options, Advanced and tick the 'Use SSL 2.0' and 'Use SSL 3.0' boxes under
'Security'
- For Mozilla Firefox go to Tools, Options, Advanced and tick the 'Use SSL 2.0' and 'Use SSL 3.0' boxes under 'Security'
You can check that you are shopping in a secure environment by looking for either a locked padlock icon (Internet
Explorer and Mozilla Firefox) or an image of a key (Netscape) in the grey bar at the bottom of your screen. This will appear on any
page where you are entering credit card details.
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We do not use 'cookies' for collecting personal information about you. Our cookies do not contain
any personally identifying information.
Cookies are pieces of information that a website transfers to your
computer's hard disc for record keeping purposes.
We do use cookies for gathering information such as the user
activity on the website. This information helps us to improve the efficiency and design of the website. Cookies can make the web more
useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features
for their users. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to refuse cookies but this
will limit your ordering to one book per order.
We use the login process to identify you when necessary, for example when you wish to buy a product. You do not need to log in to browse the
ARM website (http://books.arm.co.uk).
However, if you do not log in you will not
be able to view the status of previous orders or buy as we cannot identify you.
What information will ARM hold about me?
Computer Bookshops Ltd. (our parent company) holds all your
registered information for order fulfilment, legal, aftersales
and marketing purposes. Your credit card details are held for the
purposes of processing and fulfilling your order only.
This privacy policy only covers the ARM website
(http://books.arm.co.uk). Any links within this site to other websites are not covered by this policy.
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